Delivery Information
Delivery and Shipping
DELIVERY LEAD TIMES
We aim to process and dispatch all orders within 2 to 3 working days but this may vary in busier periods. For the express service, orders are dispatched the same or next working day if placed before 11pm.
SHIPPING METHODS
-Royal Mail 48 hour tracked/2nd class signed for service, usually arrives within 2 to 5 working days
-Express Local (Next day after shipment)
-Express International (Within 3 to 7 working days)
SHIPPING RATES
Shipping charges are automatically calculated at checkout.
Local:
Royal Mail UK customers - £3.75 per order or FREE DELIVERY on a £40+ spend.
Express Service - £8.50 per order UK only
International:
(Weight based shipping rates)
Royal Mail standard - International – starts from £15.00 depending on location.
DHL Express International - £34.00 per order.
(Please select this service if you are purchasing items marked as “International” these items are flammable and can only be shipped with an express service.)
INTERNATIONAL DELIVERY AND SHIPPING
CUSTOMS DUTIES AND TAXES
Now that the UK is no longer a member of the EU all goods purchased from The Perfume People website will be zero vat rated. This means any goods being imported into your country may be subject to custom duty and VAT in accordance with your own country TAX rates. Please check your local government website to see what Import tax charges you may incur in order to receive your goods. Import tax charges are the responsibility of the buyer to pay before the release of goods in their destination country.
Once an order leaves the country,we are unable to assist further or take responsibility for any delays or loss.It is the responsibility of the customer to make enquieries using any tracking provided,to obtain their parcel. Please only place an order if you accept these terms.